PH mobile network operators carry out successful technical interoperability tests for number portability


Globe Telecom; DITO Telecommunity Corporation; Smart Communications, Inc.


The most important Filipino mobile network operators (MNO), namely DITO, Globe Telecom and Smart Communications, are working with the government on the implementation of the law on number portability (MNP, Mobile Number Portability) and on July 14, 2021, through their joint venture Telecommunications Connectivity Inc . (TCI) successfully completed the first tests on technical skills and their interoperability.

Thanks to these joint efforts, customers will soon be able to keep their mobile phone number permanently, even if they change network provider or type of contract.

Against the background of the ongoing pandemic, the MNO stated that the result of these first technical tests was “within expectations”. After the initial tests are positive, the next steps will be to streamline the external porting process, implement fraud and security measures, optimize systems and backend business processes in good time to provide customers with a smoother and faster service by September 30, 2021 To enable number porting.

By running a successful actual transferability test, DITO, Globe and Smart were able to gain initial insights and details on how to address the remaining concerns and potential challenges before making the service available to all customers.

DITO, Globe and Smart have worked hard to deliver on a commitment with the National Telecommunications Commission (NTC) that an initial technical readiness should be achieved by July before the actual transmission demonstration with the Telco regulator, a major milestone in the MNP process.

“As the newest player in the industry, we're really excited to be able to offer this service to Filipinos no matter where they are. When we got into the industry, it was really about promoting competition and innovation. With the law on number portability, we have overcome barriers and given Filipinos the opportunity to finally switch to the provider of their choice, ”said Atty Adel Tamano, Chief Administrative Officer at DITO.

“Thanks to the first tests, we now have a better overview of the customer experience when using number portability, especially when they switch from other networks to globe numbers and vice versa. We have learned a lot and will use this experience to make the transition easy and seamless for our customers once number portability is available to everyone, ”said Issa Guevarra-Cabreira, Chief Commercial Officer at Globe.

“We work particularly hard with our colleagues from Globe and DITO to meet the requirements. This corresponds to the orientation of our company, in which customer orientation is always the focus. We have always been at the forefront of using technology to ensure better experiences for everyone, and the successful initial tests will help us understand and readjust our systems and processes so that we can make number portability easy and hassle-free for our customers can. Because the core of the Smart brand promise is to make things simple and put technology at the center, ”said Jane J. Basas, Senior Vice President and Head of Consumer Wireless Business at Smart.

The Republic Law No. 11202 on the portability of telephone numbers ensures that mobile phone users can keep their number even if they switch to another service provider or if they switch their contract from postpaid to prepaid or vice versa.

Information on DITO Telecommunity Corporation

DITO Telecommunity Corporation, formerly known as Mindanao Islamic Telephone Company, Inc. (MISLATEL) is the newest major telecommunications company in the Philippines after being awarded a Public Convenience and Necessity Certificate by the National Telecommunications Commission in 2019. Founded on March 8, 2021, DITO is committed to providing world-class, fast, affordable and secure telecommunications services that connect the Filipino people to the rest of the world on more than 7.641 islands. DITO is a Filipino company and a consortium made up of Udenna Corporation, Chelsea Logistics and Infrastructure and China Telecommunications Corporation.

Globe Telecom information

Globe is a leading full-service telecommunications company in the Philippines and is listed on the Philippine Stock Exchange (PSE) under the symbol GLO. The company serves the telecommunications and technology needs of private and business customers with a whole range of products and services, including cellular, fixed line, broadband, data connections, Internet and managed services. The company's primary interests are in financial technology, digital marketing solutions, venture capital finance for startups, and virtual healthcare. In 2019, Globe became a signatory to the United Nations Global Compact and thereby committed itself to implementing universal sustainability principles. Your clients are Ayala Corporation and Singtel, recognized industry leaders in the country and region.

About Smart Communications, Inc.

Smart Communications, Inc. (Smart) is a wholly owned subsidiary of PLDT, Inc., the Philippines' largest fully integrated telecommunications company. Smart's cellular network currently reaches 96% of the Filipino population, from Batanes to Tawi-Tawi. In the second half of 2020, Smart was named the fastest mobile data network in the country by the analysis company Ookla. In addition, Smart recently received a rare award at the Philippines Mobile Network Experience Awards in April 2021 from the independent analytics firm Opensignal. These efforts are part of the company's commitment to help the Philippines achieve the United Nations' 17 Sustainable Development Goals, including Goal 4: Quality Education and Goal 9: Industry, Innovation, and Infrastructure.

Press contact:

DITO Telecommunity Corporation: Dutch Paulino
Head of corporate communications

Globe Telecom: Yoly C. Crisanto SVP
Corporate Communications
Twitter: @ talk2GLOBE | Facebook:

Smart Communications, Inc .: Cathy Yap-Yang
FVP and head of corporate communications
PLDT and Smart: and
Newsroom: |

Original content by: Globe Telecom; DITO Telecommunity Corporation; Smart Communications, Inc., broadcast by news aktuell

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